AdministrativeCompare

Office Manager

O*NET: First-Line Supervisors of Office and Administrative Support Workers·43-1011.00

The Verdict:AI handles routine admin like reports, scheduling, records, and computations, freeing managers for higher-value work. Core duties — staff supervision, performance coaching, dispute resolution, and team coordination — rely on human judgment and adaptation. AI augments productivity but cannot replace nuanced people management. The role evolves but remains essential.

Resilience Score

/100

Resilient

Score tiers

Highly Resilient81–100

Resilient61–80

Moderate Risk41–60

High Risk21–40

Critical Risk0–20

How is this scored?

Task Resilience

How much of this role's daily work remains beyond AI and robotic automation.

30% of score

Physical Presence

The degree to which this job needs a human present — hands-on, in the field, or in the room.

20% of score

Human Necessity

How important the unique human edge is — for trust, accountability, or judgment.

15% of score

Regulatory Shield

How strong the legal requirement is for a human in this job (by law, licensing, or credentials).

13% of score

Technological Maturity

How far AI remains from performing this role's core functions.

10% of score

Displacement Evidence

The volume of jobs in this field being eliminated by AI or automation right now.

12% of score

Score last updated: February 2026Full methodology

Avg Salary

Median annual wage from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024 release.

$66k

Job Growth (10yr)

Projected change in total number of jobs (not salary) from 2024–2034. Source: Bureau of Labor Statistics Employment Projections.

-0.3%

AI Exposure

Percentage of this role's analyzed tasks that AI can handle autonomously or nearly so. 4 of 28 tasks are classified as AI-exposed.

14%

Low exposure

Task Analysis

Most of this role rewards AI fluency.
64% of tasks (18 of 28) become more productive with AI tools — learning to use them is the highest-leverage career move.

4exposed

18AI leverage

6human-essential

View all 28 tasks

AI Can Handle This4 tasks

Tasks AI can do autonomously or nearly so

Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.

Compute figures such as balances, totals, or commissions.

Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

AI Leverage18 tasks

Master these tools — humans who do outperform those who don't

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

Recruit, interview, and select employees.

Interpret and communicate work procedures and company policies to staff.

Train or instruct employees in job duties or company policies or arrange for training to be provided.

Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Coordinate activities with other supervisory personnel or with other work units or departments.

Make recommendations to management concerning such issues as staffing decisions or procedural changes.

Develop or update procedures, policies, or standards.

Develop work schedules according to budgets and workloads.

Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.

Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.

Keep informed of provisions of labor-management agreements and their effects on departmental operations.

Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.

Monitor inventory levels and requisition or purchase supplies as needed.

Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.

Arrange for necessary maintenance or repair work.

Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.

Human Advantage6 tasks

Tasks requiring trust, presence, or novel judgment

Resolve customer complaints or answer customers' questions regarding policies and procedures.

Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

Resilience Landscape

Office Manager lands in Stable, Lower Pay

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