Service & RetailCompare

Cashier

O*NET: Cashiers·41-2011.00

The Verdict:AI-powered self-checkout kiosks handle scanning, payments, receipts, and even bagging at professional quality. Human cashiers now focus on edge-case assistance, cleaning, and stocking, but these shrink as stores prioritize automation. The core transaction role has been largely eliminated, with contraction accelerating over the next decade.

Resilience Score

/100

Critical Risk

Score tiers

Highly Resilient81–100

Resilient61–80

Moderate Risk41–60

High Risk21–40

Critical Risk0–20

How is this scored?

Task Resilience

How much of this role's daily work remains beyond AI and robotic automation.

30% of score

Physical Presence

The degree to which this job needs a human present — hands-on, in the field, or in the room.

20% of score

Human Necessity

How important the unique human edge is — for trust, accountability, or judgment.

15% of score

Regulatory Shield

How strong the legal requirement is for a human in this job (by law, licensing, or credentials).

13% of score

Technological Maturity

How far AI remains from performing this role's core functions.

10% of score

Displacement Evidence

The volume of jobs in this field being eliminated by AI or automation right now.

12% of score

Score last updated: February 2026Full methodology

Avg Salary

Median annual wage from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024 release.

$31k

Job Growth (10yr)

Projected change in total number of jobs (not salary) from 2024–2034. Source: Bureau of Labor Statistics Employment Projections.

-10%

AI Exposure

Percentage of this role's analyzed tasks that AI can handle autonomously or nearly so. 16 of 28 tasks are classified as AI-exposed.

57%

High exposure

Task Analysis

A significant share of this role is already automatable.
16 of 28 tasks can be handled by AI. Your value concentrates in the human-essential tasks below. The 14% of tasks that are AI-leverage is where mastering the tools keeps you ahead.

Read the action plan for high-risk roles

16exposed

4AI leverage

8human-essential

View all 28 tasks

AI Can Handle This16 tasks

Tasks AI can do autonomously or nearly so

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.

Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.

Process merchandise returns and exchanges.

Calculate total payments received during a time period, and reconcile this with total sales.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Issue trading stamps, and redeem food stamps and coupons.

Post charges against guests' or patients' accounts.

Compute and record totals of transactions.

Weigh items sold by weight to determine prices.

Sort, count, and wrap currency and coins.

Keep periodic balance sheets of amounts and numbers of transactions.

Compile and maintain non-monetary reports and records.

Sell tickets and other items to customers.

Cash checks for customers.

AI Leverage4 tasks

Master these tools — humans who do outperform those who don't

Assist customers by providing information and resolving their complaints.

Answer incoming phone calls.

Answer customers' questions, and provide information on procedures or policies.

Supervise others and provide on-the-job training.

Human Advantage8 tasks

Tasks requiring trust, presence, or novel judgment

Greet customers entering establishments.

Request information or assistance, using paging systems.

Help customers find the location of products.

Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.

Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Offer customers carry-out service at the completion of transactions.

Resilience Landscape

Cashier lands in Lower Pay, High Risk

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Task Analysis

Resilience Landscape

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